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Frequently Asked Questions

Frequently Asked Questions

Maintenance

We have a thorough turn checklist to prepare your apartment before moving in.

Yes, we offer on-site maintenance to our residents.

You may submit a work order from your resident portal, or you can call our office.

All maintenance requests are responded to within 48 Hours.

No, if you give us permission to enter, and all pets are secured for our entry.

Amenities

Our community offers a clubhouse, dog park, laundry facility and swimming pool is some of the amenities available.

Yes, off street parking is available to our residents.

Yes, we are pet friendly!

There is a non-refundable pet fee and a per pet monthly pet rent.

Yes, we do. Contact our leasing office for more information.

No, we do not. Please contact our leasing office for more information.

Admin

Appointments are preferred, but we welcome walk-ins.

You can pay online via the resident portal or walk in payment system (wips).

Location

We are located near plenty of shopping, dining, major highways, schools, and businesses.

Lofts of Wilmington is a part of the New Hanover School district.

Didn't find an answer?

Our team is always ready to answer your questions.